New Delhi’s Indira Gandhi International Airport (IGIA) is all set to get self check-in-kiosks which will enable passengers to enjoy self check-in facilities at the swanky Terminal 3 (T3) from the second week of August.
Ashwani Khanna, Vice President (Airport Operations), Delhi International Airport Ltd (DIAL) said, “This is for the first time that such a facility is being provided any Indian airport. There will be four Common User Self Service counters where passengers will be able to check-in themselves. On the touch screen, passengers will be able to select their airline and then key in their flight and PIN number. They will also be able to choose the seat of their liking.”
The airport that has been taking various initiatives off late to benefit the passengers is currently in talks with the airlines as to how and where passengers will deposit their luggage. The international transfer area which had been neglected so far has now got 6 new check-in counters, a smoking room and a self medication room. The diabetic Passengers who need to take insulin injections can avail this facility.
Further, the delay in baggage processing has been reduced to 45 minutes. “We are aiming to reduce this time further. We are tying up some loose ends and improving the way baggage is fed into the system”, Ashwani added.