Bharat Online
Bharat Online
 
 
BharatOnline
Bharatonline.com

Client Feedback

Express your opinion on Bharatonline.Com and services using the form given below. We treasure each feedback, positive or negative, as it help us to improve and grow and provide better services to our customers. By commenting and letting us know about your views and opinions on what we're doing and how we could make things even better, you become an active and valued client of our company and help us to assist you better next time. Do send us your suggestions, complaints, details of the site problems or factual errors that you encounter on the site and we will respond to them promptly and try to work on them as soon as possible. So if there's anything you want to say, please fill the feedback form given below:

Client Feedback Form:
Name *
Email ID *
Alternate Email ID (If Any)
How did you find out about BharatOnline.com / Savion Travel Services Pvt. Ltd.?
Comments:
Which services did you avail through our company?
  Hotel Reservations
  Airport Transfers
  Sight Seeing
  Air Tickets
  Train Tickets
  Tour Package
  Others
     
Using 1 to 10 scale, where 1 is Unacceptable, 5 is Average and 10 is Excellent, please rate the following:
Communication:
1. Convenience in contacting our company.
2. Promptness of response received from our representatives.
3. Correctness of response received from our representatives.
4. The response was complete and answered your all concerns completely.
5. The response was polite and easily understandable.
     
Comments or Suggestions:
Please select your preferred mode of communication:
     
Services:
1. The representative received you at the airport in time (if asked for).
2. The representative was polite, courteous and helpful.
3. The hotel accommodation met the expectations.
4. The services at the hotel met the expectations.
5. The tour guide was knowledgeable, helpful and polite.
6. The tour car/van/coach provided met the expectations.
     
Comments or Suggestions:
Payment Transactions:
     
1. Which payment method do you find most convenient to make overseas payments?
2. How comfortable were you in making the advance payment as was requested to confirm your reservation(s)/arrangement(s):
     
Comments or Suggestions:
Overall, please rate your experience of using our services:
     
Any other Comments or Suggestions you would like to give:
 
     


Department of Tourism India American Society of Travel Agents Indian Association of Tour Operators ISO 9001:2008
DOT: Department of Tourism, Govt of India
ASTA: American Society of Travel Agents
IATO: Indian Association of Tour Operators
ISO: International Organization for Standardization
Recognised By DOT
Member of ASTA
Member of IATO
ISO 9001:2008


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