The KSRTC (Karnataka State Road Transport Corporation) has introduced SMS alerts that reach the passenger’s cell phone on confirming the booking of seats. The passengers while booking the ticket has to provide his or her cell phone number either through the KSRTC counters or through franchisees or on their own on www.ksrtc.in. The number is then stored in the server and an SMS is generated automatically, once the ticket is booked.
The SMS sent will have all the vital details like the PNR number, the seat number, from and to, date of journey, and departure timing. Sitting anywhere, the passenger can ask the franchisee to book the ticket and get the confirmation. KSRTC claims this is the first of its kind service in road transport industry in the country. The SMS service has been added to the Any Where Any Time Advance Reservation (AWATAR) system to enhance passenger’s comfort.